Protection — August 2026
Public Complaint Portal.
You no longer need an account — or your name attached — to formally document what happened.
Back to What's New
What shipped
- Complaint-type-specific intake for six categories
- Anonymous submissions accepted
- A case number and a status page you can check any time
- Repeat-pattern detection so recurring issues escalate
Screenshots
Sample screens from the live product. Data shown is illustrative.
Complaint intake
Playing time and participation
Financial and refunds
Coach conduct
Safety
Tournament issues
Other
Each type asks the specific questions investigators need.
Case status
ATBATS-2026-MI-00001
Under ReviewSubmittedJuly 12, 2026
AcknowledgedJuly 13, 2026
Under reviewJuly 18, 2026
Track your case with the case number — no login required.
Pattern detection
Pattern flagged — escalated review
3 complaints referencing the same program in a rolling 12-month window.
Playing time and participation2 cases
Financial and refunds1 case
Illustrative example.
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See it in action
Walk through this module step by step. Nothing is saved and no payment is required.
Take the guided tour